nep-tur New Economics Papers
on Tourism Economics
Issue of 2023‒08‒14
three papers chosen by
Laura Vici
Università di Bologna

  1. The impact of COVID-19 on the tourism sector in Italy: a regional spatial perspective By A.C. Pinate; A. Faggian; M.G. Brandano
  2. The development of domestic tourism: the example of the Republic of Dagestan By Sitkevich Konstantin
  3. The internet of things in upscale hotels: its impact on guests’ sensory experiences and behavior By Jean-Éric Pelet; Erhard Lick; Basma Taieb

  1. By: A.C. Pinate; A. Faggian; M.G. Brandano
    Abstract: The recent COVID-19 pandemic crisis affected all economic sectors, but in particular tourism. In fact, it is now almost unquestionable that the tourism sector was hit the hardest. However, the resilience of domestic and international tourism, and its capacity to rebound from crises, has also been recognized. In this context, the aim of this paper is twofold. First, to analyze the impact of COVID-19 on tourism flows in Italy, by looking at NUTS-3 level data on national and international tourism arrivals. Second, to understand whether, and to what extent, some "alternative" destinations benefited during the pandemic. Spatial and geostatistical analyses are used to capture the determinants of the variation in tourism flows in 2020 and 2021 compared with the pre-pandemic year (2019). Results show different scenarios in the two periods analyzed, demonstrating that tourist behaviors started to change, and they are still evolving.
    Keywords: tourism flows;spatial analysis;short-term resilience;italy;COVID-19 pandemic
    Date: 2023
  2. By: Sitkevich Konstantin (RANEPA)
    Abstract: The year 2022 saw continued growth in the domestic tourism volume in Russia. Though coronavirus restrictions were lifted in most countries last year, with many international borders closed and Russian banks cut off from international payment systems, holidays abroad became rather complicated for the Russians. At the same time, according to Maya Lomidze, 2 Executive Director of the Association of Russian Tour Operators the growth rates of the domestic tour flow became lower than expected owing to the closure of some airports in the Southern Federal Okrug (the Rostov region, the Krasnodar Krai and the Crimea) and restrictions on the transit to the Kaliningrad Region. The regional authorities’ data on the number of tourist arrivals — the highest growth is observed where no transport restrictions were introduced – prove it.
    Keywords: Russian economy, domestic tourism
    JEL: Z30 Z31 Z32
    Date: 2023
  3. By: Jean-Éric Pelet (Université Paris-Panthéon-Assas); Erhard Lick (ESCE PARIS); Basma Taieb (PULV - Pôle Universitaire Léonard de Vinci)
    Abstract: Purpose This study bridges the gap between sensory marketing and the use of the internet of things (IoT) in upscale hotels. This paper aims to investigate how stimulating guests' senses through IoT devices influenced their emotions, affective experiences, eudaimonism (well-being), and ultimately, guest behavior. The authors examined the potential moderating effects of gender. Design/methodology/approach Research conducted comprised an exploratory study, which consisted of interviews with hotel managers (Study 1) and an online confirmatory survey ( n = 357) among hotel guests (Study 2). Findings The results showed that while the senses of smell, hearing and sight had an impact on guests' emotions, the senses of touch, hearing and sight impacted guests' affective experiences. The senses of smell and taste influenced guests' eudaimonism. The sense of smell had a greater effect on eudaimonism and behavioral intentions among women compared to men. Research limitations/implications This study concentrated on upscale hotels located in Europe. Further research may explore the generalizability of the findings (e.g. in other cultures, comparison between high-end and low-end hotels). Practical implications Managers of upscale hotels should apply congruent sensory stimuli from all five senses. Stimuli may be customized ("SoCoIoT" marketing). IoT in hotels may be useful in the aftermath of the COVID pandemic, as voice commands help guests avoid touching surfaces. Originality/value IoT can be applied in creating customized multi-sensory hotel experiences. For example, hotels may offer unique and diverse ambiances in their rooms and suites to improve guest experiences.
    Keywords: Hospitality industry, Emotional value, IoT, Sensory marketing, Affective experience, Eudaimonism
    Date: 2021–08–16

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