| By: |
Nur Hidayah Che Ahmat (Faculty of Hotel and Tourism Management, Universiti Teknologi MARA, Cawangan Pulau Pinang, Permatang Pauh Campus, 13500 Permatang Pauh, Pulau Pinang, Malaysia Author-2-Name: Syafiqah Rahamat Author-2-Workplace-Name: Department of Dietetics, Faculty of Medicine and Health Sciences, Universiti Putra Malaysia, Selangor, Malaysia Author-3-Name: Susan Wohlsdorf Arendt Author-3-Workplace-Name: Department of Apparel, Events, and Hospitality Management, Iowa State University, Iowa, United States of America Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:) |
| Abstract: |
"Objective - This paper provides an overview of the COVID-19 crisis and the
impact of restriction orders on the hospitality industry in Malaysia. The
authors review existing studies related to COVID-19 and the hospitality
industry while focusing on challenges faced by the hospitality industry in
Malaysia. Then, the authors summarize the socioeconomic impact of COVID-19 on
the hospitality industry. Methodology/Technique - This paper examines previous
COVID-19 related research published in top-tier hospitality journals during
the pandemic period of December 2019 to September 2021. Research studies were
categorized by topic area, hospitality industry segment, and research methods
used. Additionally, the authors explored the socioeconomic impact of the
COVID-19 on hospitality industry using content analysis. Findings - Most
articles focused on administration/strategy, marketing, and human resources.
The findings showed some potential shifts in the methods used by researchers
who published during the pandemic. The findings revealed that the pandemic has
negatively impacted the socioeconomic situation in many countries. Employment,
public safety, finance, and physical and mental health are among the pressing
issues highlighted by most researchers. Based on the findings, the authors
provide insights and recommendations for further research. Novelty - This
paper represents a pioneering attempt to identify a potentially unexplored
area of research related to COVID-19, particularly in Malaysia. The novelty of
this paper is that the authors provide substantial discussion on the
socioeconomic impact of the COVID-19 on various countries' hospitality and
tourism industries. Type of Paper - Empirical." |
| Keywords: |
Foodservice; Hospitality; Hotel; Malaysia; Pandemic; Socioeconomic impact; Tourism. |
| JEL: |
Z30 |
| Date: |
2021–09–30 |
| URL: |
http://d.repec.org/n?u=RePEc:gtr:gatrjs:jber206&r= |