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on Tourism Economics |
| By: | S. Cicognani; P. Figini; M. Magnani |
| Abstract: | The aim of this paper is to study the empirical phenomenon of rating bubbles, i.e. clustering on extremely positive values in e-commerce platforms and rating web sites. By means of a field experiment that exogenously manipulates prior ratings for a hotel in an important Italian tourism destination, we investigate whether consumers are influenced by prior ratings when evaluating their stay (i.e., social influence bias). Results show that positive social influence exists, and that herd behavior is asymmetric: information on prior positive ratings has a stronger influence on consumers’ rating attitude than information on prior mediocre ratings. Furthermore, we are able to exclude any brag-or-moan effect: the behavior of frequent reviewers, on average, is not statistically different from the behavior of consumers who have never posted ratings online. Yet, non-reviewers exhibit a higher influence to excellent prior ratings, thus lending support to the social influence bias interpretation. Finally, also repeat customers are affected by prior ratings, although to a lesser extent with respect to new customers. |
| JEL: | C93 D83 L86 Z31 |
| Date: | 2016–02 |
| URL: | http://d.repec.org/n?u=RePEc:bol:bodewp:wp1060&r=tur |
| By: | Engin Üngüren (Alanya Alaaddin Keykubat University); Serdar Arslan (Alanya Alaaddin Keykubat University); YaÅŸar Yiğit Kaçmaz (Alanya Municipality) |
| Abstract: | Undoubtedly, one of the most important factors of an organization’s success is it’s employees. Since the study of Hawtorne, it is a known fact that employee behavior and performance are related to many organizational variables. One of the variables that effect an organization’s employee performance, productivity and profitability is organizational alienation. When the literature is reviewed, it is seen that organizational alienation has many negative effects on job satisfaction, organizational silence, burn-out, work life quality, organizational commitment, employee turnover and productivity. There are organizational and individual reasons which affecting organizational alienation. The purpose of this study is to reveal the effect of hospitality employees’ self efficacy perception on organizational alienation. The research was carried out with employees working in apart hotels in Alanya, one of the most popular tourism destinations in Turkey. The data is collected from a random sample via questionnaire. Structural equation modeling (SEM) was conducted to test the validity of hypotheses. After the analysis it was concluded that self-efficacy has a statistically meaningful yet partial effect on organizational alienation. |
| Keywords: | Self efficacy, organizational alienation, hospitality management |
| JEL: | M19 |
| URL: | http://d.repec.org/n?u=RePEc:sek:iacpro:3605915&r=tur |
| By: | Van Sandt, Anders; Thilmany, Dawn |
| Abstract: | This research considers and attempts to correct for multi-destination bias and activities across a heterogeneous space in a travel cost model of agritourism in the American West. |
| Keywords: | travel cost, agritourism, multidestination, tourism, rural economics, regional, american west, truncated negative binomial, Agricultural and Food Policy, Community/Rural/Urban Development, |
| Date: | 2016 |
| URL: | http://d.repec.org/n?u=RePEc:ags:aaea16:236142&r=tur |