nep-tur New Economics Papers
on Tourism Economics
Issue of 2014‒04‒11
three papers chosen by
Laura Vici
Universita' di Bologna

  1. Systemic Analysis and Model of Sustainable Tourism By Sandra Camus; Lubica Hikkerova; Jean-Michel Sahut
  2. Loyalty Programs : a study case in the Hospitality Industry By Lubica Hikkerova
  3. Mitigating Hypothetical Bias in Stated Preference Data: Evidence from Sports Tourism By John Whitehead; Melissa S. Weddell; Pete Groothuis

  1. By: Sandra Camus; Lubica Hikkerova; Jean-Michel Sahut
    Abstract: Today, tourism is oriented towards new forms of development pertaining to an insight of “sustainable development” that aims at respecting, preserving, and sustainably highlighting the patrimonial resources (natural, cultural, and social) of a territory to the hosted tourists so as to reduce the negative impacts they may engender. Our modeling approach for the tourist sector as a complex social system, based on systemic approach may apprehend specific issues related to sustainable tourism and envisage innovative and lasting solutions on the long term. It equally shows that a sustainable tourist initiative can be part of a virtuous circle under the effect of learning and feedback loops.
    Keywords: tourism; sustainable development; systemic; stakeholders; learning
    JEL: Q56 L83
    Date: 2014–02–25
  2. By: Lubica Hikkerova
    Abstract: The widespread use of loyalty programs in the tourism sector raises questions about their differentiating capacity and more broadly about the real advantages they offer firms. We have chosen to focus on the hotel sector and propose a conceptual model on the determinants of loyalty to a hotel or a hotel chain. The subjacent hypothesis is to determine if a loyalty program and its associated advantages manage to take precedence over other factors which influence choice and thus modify the probability of the hotel being chosen. More precisely, we seek to better understand the antecedents of commitment and trust and look at how these factors influence customer loyalty and thus determine the impact of loyalty schemes. Our empirical study, carried out on a sample group of consumers, enabled us to identify the four antecedents of loyalty (economic value of the exchange, reputation in terms of quality of the firm, communication, and shared values) so as to make managerial recommendations concerning the effectiveness of loyalty programs.
    Keywords: Loyalty; Price; Behaviour; Commitment; Trust; Hotel
    JEL: M1 M3
    Date: 2014–02–25
  3. By: John Whitehead; Melissa S. Weddell; Pete Groothuis
    Abstract: One of the major criticisms of stated preference data is hypothetical bias. Using a unique data set of both stated and actual behavior we test for hypothetical bias of stated preference survey responses. We consider whether respondents tend to overstate their participatory sporting event behavior ex ante when compared to their actual behavior at different registration fees. We find that behavioral intentions accurately predicts actual behavior at a middle level of respondent certainty, over predicts actual behavior at a lower level of certainty and under predicts behavior at a higher level of certainty. This suggests that respondent uncertainty corrections can be used to mitigate hypothetical bias. Stated preference data can be used better understand actual behavior in situations where no data exist. Key Words: Hypothetical bias, stated preference data
    JEL: L83 Q26 Q51
    Date: 2014

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