By: |
Luisa Anderloni (Department of Economics, Business and Statistics - University of Milan);
Daniela Vandone (Department of Economics, Business and Statistics - University of Milan) |
Abstract: |
This paper analyses migrants' financial behaviour and financial services
demand and investigates supply policies that banks can adopt in order to
satisfy their specific financial needs. On the demand side we draw a
theoretical framework about migrants' life cycle and financial needs to
identify the sequence of temporal phases that usually characterize migrants'
demand for financial products and services. Adopting this perspective, we
consider the relationship among phases and goals of migratory project,
priority of basic needs and resulting prioritisation of intervention by social
and governmental institutions, structure of banking markets and
"bancarisation" of the native population. On the supply side, we identify
which features the supply of financial services and products should have in
order to satisfy migrants' financial needs during their life cycle; banks
should consider the "life value" of these new citizens and start up
relationships in the expectation that they will become profitable customers in
the medium-long run. In particular, we focus on three main groups of financial
services, remittances, mortgages and pension schemes, because at present they
are the most significant drivers for financial innovation. We also focus on
banking experiences from different countries to identify the best practices to
address migrants' financial needs. |
Keywords: |
Financial innovation, banking markets segmentation, financial inclusion, remittances, |
Date: |
2006–11–17 |
URL: |
http://d.repec.org/n?u=RePEc:bep:unimip:1043&r=mig |