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on Knowledge Management and Knowledge Economy |
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Issue of 2026–02–02
three papers chosen by Laura Nicola-Gavrila, Centrul European de Studii Manageriale în Administrarea Afacerilor |
| By: | Phillips, Tina |
| Abstract: | Workplace knowledge management practices inherently involve information asymmetry, a component of managerial practices that spreads through managerial behaviors rooted in mimetic isomorphism and absorptive capacity. During the 1990s, as the K-12 community expanded into e-commerce business practices, it inherited many of the workplace challenges associated with these evolving organizational environments. Existing research on information asymmetry reveals that knowledge hiding (KH) remains a persistent conceptual ambiguity, with studies offering conflicting conclusions about its psychological impact on employee dyads and its financial cost to organizations. Despite decades of inquiry within industrial and corporate environments, no studies have directly engaged highly committed, articulate, self-reporting participants about their shared experiences of workplace KH phenomenon within K-12 online school organizations. This study employs transcendental phenomenology to illuminate the critical elements of workplace KH as articulated by trusted executive managers within American K-12 online school organizations. Online schooling continues to expand, serving remote learners and students transitioning into the workplace. Illuminating how ineffective managerial practices proliferate within and across organizations has become increasingly vital. The purpose of this research is to clarify the delineations of workplace KH, given that the global workforce emerges from the K–12 community. |
| Date: | 2026–01–19 |
| URL: | https://d.repec.org/n?u=RePEc:osf:thesis:nz476_v1 |
| By: | António Afonso; Eduardo Rodrigues |
| Abstract: | Savings play a critical role in both individual financial well-being and economic development. This article examines the impact of financial literacy, income, educational level, and age on saving decisions across 136 countries, using data from the Global Financial Inclusion Database (2021) and employing Generalized Structural Equation Modelling (GSEM). Financial literacy is conceptualized as a latent variable, based on five indicators related to financial knowledge, financial behavior, and financial attitudes, aligned with the Organization for Economic Co-operation and Development (OECD) pillars. The analysis demonstrates that financial literacy is a fundamental driver for saving in the short and long term. Education level and income are consistent predictors of savings, while age exhibits distinct effects depending on the savings objective. Regional differences emerge, with Latin American countries showing the strongest link between financial literacy and savings, whereas in high-income economies, its influence is less pronounced. These findings underscore the multifaceted role of financial literacy in shaping saving decisions and highlight its implications for tailored public policies. |
| Keywords: | financial literacy; savings; Generalized Structural Equation Modelling; behavioral economics; global survey. |
| JEL: | D14 G53 I22 C38 O16 |
| Date: | 2026–01 |
| URL: | https://d.repec.org/n?u=RePEc:ise:remwps:wp04032026 |
| By: | Chifae El Hail (el jadida - National School of Commerce and Management, Chouaib Doukkali University); Mustapha El Koraichi (el jadida - National School of Commerce and Management, Chouaib Doukkali University) |
| Abstract: | Purpose: This paper aims to explore the customer relationship management (CRM) strategies adopted by Family Small and Medium Entreprises (SME), while highlighting the impact of their characteristics and their assets on the choice and the adoption of these CRM strategies. Methodology: Since the unique case study approach allows in-depth, multi-faceted explorations of complex issues, we opted for it as a research strategy in order to develop a detailed understanding of the problem. Therefore, an in-depth case study was carried out within a small and medium family business in Morocco. Findings: Through this study, we have highlighted causal links between the characteristics and specificities of the family SMEs and their impacts on the adoption and implementation of CRM tools and strategies. While some characteristics linked to the nature of family SMEs such as participatory management style, familiness, the desire to transmit the business to future generations and proximity to customers constitute assets for the implementation of CRM, other characteristics, such as the desire to maintain financial independence and recruitment policies that are most often in favor of family members despite their competence, can negatively influence the implementation of successful CRM projects. Implications for Theory and Practice: The results of the present paper allow the authors to draw conclusions that are relevant to both academics and practitioners. As for the theoretical implications, this study highlights the relationship between the characteristics of family SMEs and the choice and implementation of CRM strategies, while relying on their strengths. Furthermore, developing a good understanding of the specificity of CRM adoption and implementation approaches within family SMEs has important managerial implications for family SME decision-makers, as it can help them make better decisions regarding the choice of relevant CRM strategies and to optimize the deployment of available human, financial and technological resources, while relying on their socio-emotional wealth and their motivation to perpetuate the company. Originality: This paper is one of the first to explore CRM strategies adopted by family SMEs. The authors present a conceptual framework that can help researchers and practitioners better understand how the family business nature can influence decisions about CRM tools and strategies implementation. |
| Keywords: | Case Study, Knowledge Transfer, Sustainability, Socio Emotional Wealth, Family Entrepreneurship, Relationship Marketing, CRM Strategies |
| Date: | 2024–04–03 |
| URL: | https://d.repec.org/n?u=RePEc:hal:journl:hal-05267367 |