nep-knm New Economics Papers
on Knowledge Management and Knowledge Economy
Issue of 2011‒11‒21
four papers chosen by
Laura Stefanescu
European Research Centre of Managerial Studies in Business Administration

  1. Knowledge Management in Tourism Organizations: Proposal for an Analytical Model By Sequeira, Bernardete; Marques, João Filipe
  2. Technological Dynamics and Social Capability: Comparing U.S. States and European Nations By Jan Fagerberg; Maryann Feldman; Martin Srholec
  3. Supply Portfolio Concentration in Outsourced Knowledge-Based Services By Moeen, Mahka; Somaya, Deepak; Mahoney, Joseph T.
  4. National innovation systems: the emergence of a new approach By Jan Fagerberg; Koson Sapprasert

  1. By: Sequeira, Bernardete (University of Algarve); Marques, João Filipe (University of Algarve)
    Abstract: Tourism is an activity-based service sector in which information and knowledge are fundamental to developing realistic strategies and business plans. This article presents a model that was developed in an investigation called “Organisational Knowledge Management in Tourism Organisations,” which was part of a doctoral degree in Sociology, Faculty of Economics, University of Algarve. This study investigated how Algarve tourist organisations manage knowledge by observing how they create, retain, share and use it. This empirical research is based on a study of three cases that used documental investigation, interviews and questionnaires and the analytic model that is introduced here. We present an analytic model that identifies the different stages of knowledge management (acquisition / knowledge creation, retention / storage, transfer / sharing and use) and the management practices that facilitate it (strategic management, organisational culture, structure and work processes, human resource policies, information systems and communications, evaluation of results and relationship with the environment outside the organisation) based on learning promotion.
    Keywords: Knowledge; Organisational Knowledge Management; Facilitating Practices
    JEL: D83
    Date: 2011–06–30
  2. By: Jan Fagerberg (Centre for Technology, Innovation and Culture, University of Oslo); Maryann Feldman (University of North Carolina, Chapel Hill); Martin Srholec (CERGE-EI, Charles University and Economics Institute of the Academy of Sciences of the Czech Republic)
    Abstract: This paper analyzes factors that shape the technological capabilities of individual U.S. states and European countries, which are arguably comparable policy units. The analysis demonstrates convergence in technological capabilities from 2000 to 2007. The results indicate that social capabilities, such as a highly educated labor force, an egalitarian distribution of income, a participatory democracy and prevalence of public safety, condition the growth of technological capability. The analysis also considers other aspects of territorial dynamics, such as the possible effects of spatial agglomeration, urbanization economies, and differences in industrial specialization and knowledge spillovers from neighboring regions.
    Keywords: innovation, technological capabilities, European Union, United States
    Date: 2011–11
  3. By: Moeen, Mahka (University of MD); Somaya, Deepak (University of IL); Mahoney, Joseph T. (University of IL)
    Abstract: In the extant vertical integration literature, the question of how the firm's portfolio of outsourced work is managed across suppliers has been relatively understudied. We seek to advance this area of research by examining factors that influence how concentrated the firm's outsourcing is among its set of suppliers. Using data on the outsourcing of patent legal services, we find empirical evidence that outsourced knowledge-based service work is concentrated in the hands of fewer suppliers when: (1) it requires greater firm-specific knowledge; (2) there is a higher level of interrelatedness across outsourced projects; (3) the firm's reliance on outsourcing is high; (4) its outsourced projects are focused on a narrower (capability) domain; and (5) the technological dynamism of this domain is low. Our study suggests that examining portfolio-level phenomena in outsourcing is a useful complement to the predominant focus on transaction-level outcomes in prior research because it provides insights into how firms manage tradeoffs across their entire set of outsourced projects.
    Date: 2011
  4. By: Jan Fagerberg (Centre for Technology, Innovation and Culture, University of Oslo); Koson Sapprasert (Creative Entrepreneurship Development Institute, Bangkok University)
    Abstract: The term ‘national innovation systems’ surfaced for the first time in print during the late 1980s and, in the years that followed, several important contributions on this topic appeared. This paper investigates the role that this new literature plays within innovation studies and the world of science more generally and discusses the sources for its emergence. With the help of expert assessments, the three most important contributions to the ‘national innovation systems’ literature are identified. Then the citations to these works in scholarly journals in the Web of Science are presented and the characteristics of the ‘national innovation systems’ literature, as compared with other areas of research, are analyzed.
    Date: 2011–11

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