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on Information and Communication Technologies |
| By: | Andrea Ariu (UNIMI - Università degli Studi di Milano = University of Milan); Jaime de Melo (FERDI - Fondation pour les Etudes et Recherches sur le Développement International, UNIGE - Université de Genève = University of Geneva); Jean-Marc Solleder (UNIGE - Université de Genève = University of Geneva, FERDI - Fondation pour les Etudes et Recherches sur le Développement International) |
| Abstract: | Broadband connectivity, data-driven logistics, e-commerce, cloud services, and fintech reduce coordination costs and loosen the ties between production and physical proximity, opening the door to participation in Global Value Chains (GVCs). These technologies expand opportunities both to embed services into goods exports and to export services directly. This policy brief reviews the evidence on the extent and pattern of Africa's participation in supply chain networks. Research gaps—data, Methodological, and Conceptual Obstacles— that prevent African countries from breaking into high-skilled, tradable service exports are identified. The paper concludes by proposing three research areas: understanding services-led integration; exploring the mechanisms of change; building the data foundations. |
| Abstract: | Cette publication explore comment la digitalisation (internet, e-commerce, services cloud, fintech) peut aider l'Afrique à mieux participer aux chaînes mondiales de valeur, notamment via les services. Alors que l'Afrique reste souvent en amont, exportant des matières premières, les technologies numériques permettent désormais d'exporter des services à distance, sans infrastructure lourde. L'étude montre que des pays comme le Ghana réussissent déjà à exporter des services à forte valeur ajoutée, grâce à des investissements, des compétences et une meilleure connectivité. Mais des obstacles restent : manque de données, régulations restrictives, infrastructures insuffisantes. La recherche propose de mieux étudier ces opportunités, surtout pour permettre à l'Afrique de se diversifier et de créer des emplois qualifiés. |
| Keywords: | Innovation, Africa, Digitisation, Services, GVCs, Trade, Economic policy, Digital transformation, Ecommerce, Fintech, Development, Economy, Afrique, Digitalisation, Economie, Transformation digitale, Politique économique |
| Date: | 2026–01–12 |
| URL: | https://d.repec.org/n?u=RePEc:hal:journl:hal-05455840 |
| By: | Mustapha Amzil (Université Ibn Zohr = Ibn Zohr University [Agadir]); Amina Tourabi (Université Ibn Zohr = Ibn Zohr University [Agadir]); Houssam Soufi (Université Ibn Zohr = Ibn Zohr University [Agadir]) |
| Abstract: | In a context where digital transformation is profoundly reshaping modes of public action, digitalization has emerged as a central lever for the modernization of tax administrations. Based on a systematic review of the academic and institutional literature encompassing 36 articles analyzed in fine, this study examines how digital technologies are transforming public sector innovation, tax governance, and institutional communication. The reviewed works in different data base as Scopus or Web of sciences indicate that digitalization extends beyond the mere dematerialization of services, introducing new management mechanisms grounded in process automation, optimized access to information, and strengthened administrative transparency. The review also highlights that digitalization enhances public communication by facilitating interaction with taxpayers, accelerating processing times, and improving the quality of administrative relationships. Nevertheless, several limitations persist, including insufficient digital skills, uneven data quality, dependence on technological infrastructures, and the absence of harmonized regulatory frameworks. These constraints raise major challenges related to governance and accountability. The study concludes that digitalization represents a decisive lever for tax system modernization, particularly in the Moroccan context, provided that its implementation is responsible, transparent, and sustainable. |
| Abstract: | Résumé : Dans un contexte où la transformation numérique redéfinit profondément les modes d'action publique, la digitalisation s'impose comme un levier central de modernisation des administrations fiscales. À partir d'une revue systématique de la littérature académique et institutionnelle portant sur 36 articles analysés in fine, cette étude examine la manière dont les technologies numériques transforment l'innovation publique, la gouvernance fiscale et la communication institutionnelle. Les travaux consultés sur Scopus ou Web of Sciences montrent que la digitalisation ne se limite pas à la dématérialisation des services, mais introduit de nouveaux mécanismes de gestion fondés sur l'automatisation des processus, l'optimisation de l'accès à l'information et le renforcement de la transparence administrative. La revue révèle également que la digitalisation améliore la communication publique en facilitant l'interactivité avec les contribuables, la rapidité de traitement et la qualité de la relation administrative. Toutefois, plusieurs limites persistent, notamment l'insuffisance des compétences numériques, la qualité inégale des données, la dépendance aux infrastructures technologiques et l'absence de cadres normatifs harmonisés. Ces contraintes soulèvent des enjeux majeurs de gouvernance et de redevabilité. L'étude conclut que la digitalisation constitue un levier déterminant de modernisation fiscale, en particulier dans le cas marocain, sous réserve d'une mise en œuvre responsable, transparente et durable. |
| Keywords: | Gouvernance fiscale, Administration publique, Communication institutionnelle, Innovation publique, Revue de littérature, Digitalisation |
| Date: | 2026–01–15 |
| URL: | https://d.repec.org/n?u=RePEc:hal:journl:hal-05462962 |
| By: | Radovanovic Nikola; Fabbri Emanuele (European Commission - JRC); Sanz Macarena; Predic Marina; Radovanovic Nikola; Fabbri Emanuele (European Commission - JRC) |
| Abstract: | This paper examines the effectiveness of Smart Specialisation strategies in addressing sustainability and competitiveness challenges in the Western Balkans, a region whose innovation performance is strongly tied to EU accession efforts. Emphasizing green and digital transitions as key drivers but also situating Smart Specialisation within the New European Innovation Agenda (NEIA), the Growth Plan for the Western Balkans, and their emphasis on building connected Regional Innovation Valleys (RIVs), it highlights the need for system-level innovation focused on inclusive growth. The involvement of local players and strategic resource allocation remain crucial for practical outcomes. Evidence shows progress in digital infrastructure and sectoral initiatives, yet persistent gaps in data availability, skills and regulatory frameworks hamper uptake. In addition to environmental considerations, the paper draws attention to ICT cooperation, sectoral knowledge and innovation systems and sustainability reporting alignment as critical enablers for resilient development. Strengthening regional cooperation and stakeholder trust emerges as the key to optimising Smart Specialisation strategies for sustainable, innovation-led growth in line with EU priorities |
| Date: | 2026–01 |
| URL: | https://d.repec.org/n?u=RePEc:ipt:iptwpa:jrc143970 |
| By: | Hastings, Catherine; Cotterell, Art; Bruce, Farzana |
| Abstract: | In Australia, governments fund Community Legal Centres (CLCs) as part of the legal assistance sector (LAS) to meet the ‘legal needs’ of people experiencing disadvantage who cannot afford private legal services. Persistent unmet demand for CLCs is well-documented. To increase access to justice, the sector has been a long-time adopter of once-revolutionary innovations, like video conferencing. As artificial intelligence (AI) is increasingly used in private legal practice to increase productivity and profits, some parts of the LAS are also exploring AI use cases. This article asks: What do we know about CLC clients and how services are currently delivered to meet their needs? What must we consider about client capabilities to ensure AI technologies are appropriate in the context of CLC service delivery? The research includes a review of policy documents, peer-reviewed research and grey literature, and secondary analysis of empirical data on how client capabilities contribute to the legal needs of CLC clients. We show in the article that the three-dimensional nature of legal need, a client’s capability and ability to self-assist, structural inequalities and current CLC service delivery models are vital considerations when developing AI tools to increase access to justice. |
| Date: | 2026–02–21 |
| URL: | https://d.repec.org/n?u=RePEc:osf:socarx:p59yh_v1 |