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on Information and Communication Technologies |
| By: | OECD |
| Abstract: | The OECD Recommendation on Information and Communication Technologies (ICTs) and the Environment was adopted in 2010 and recognised the link between digital technologies and environmental sustainability. Today, advances in digital technologies underscore their growing role in achieving climate resilience. At the same time, digital technologies and their underlying infrastructure have an environmental footprint that must be managed. This report takes stock of technology and policy developments since the adoption of the Recommendation and provides a gap analysis and assessment of its relevance, concluding that the Recommendation remains relevant and identifying areas for revision. |
| Keywords: | environment, information and communication technologies, Recommendation of the Council on Information and Communication Technologies and the Environment |
| Date: | 2024–11–21 |
| URL: | https://d.repec.org/n?u=RePEc:oec:stiaab:370-en |
| By: | James Bono; Alec Xu |
| Abstract: | As generative AI (GAI) tools become increasingly integrated into workplace environments, it is essential to measure their impact on productivity across specific domains. This study evaluates the effects of Microsoft's Security Copilot ("Copilot") on information technology administrators ("IT admins") through randomized controlled trials. Participants were divided into treatment and control groups, with the former granted access to Copilot within Microsoft's Entra and Intune admin centers. Across three IT admin scenarios - sign-in troubleshooting, device policy management, and device troubleshooting - Copilot users demonstrated substantial improvements in both accuracy and speed. Across all scenarios and tasks, Copilot subjects experienced a 34.53% improvement in overall accuracy and a 29.79% reduction in task completion time. We also find that the productivity benefits vary by task type, with more complex tasks showing greater improvement. In free response tasks, Copilot users identified 146.07% more relevant facts and reduced task completion time by 61.14%. Subject satisfaction with Copilot was high, with participants reporting reduced effort and a strong preference for using the tool in future tasks. These findings suggest that GAI tools like Copilot can significantly enhance the productivity and efficiency of IT admins, especially in scenarios requiring information synthesis and complex decision-making. |
| Date: | 2024–11 |
| URL: | https://d.repec.org/n?u=RePEc:arx:papers:2411.01067 |
| By: | Myriam Ghosn (Lebanese American University, Kraytem, 13-5053, Beirut, Lebanon Author-2-Name: Lara Moukalled Author-2-Workplace-Name: "Lebanese American University, Kraytem Beirut Lebanon " Author-3-Name: Dr. Silva Karloulian Author-3-Workplace-Name: "Lebanese American University, Kraytem, 13-5053, Beirut, Lebanon " Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:) |
| Abstract: | " Objective - This paper examines the role of technostress in the relationship between personality traits and employee turnover intentions. This study aims to fill a gap in the HR literature by exploring how technostress moderates this relationship. Methodology/Technique - This study employs a quantitative research method. A survey was distributed through online platforms such as LinkedIn, Instagram, and WhatsApp, and was completed by 299 participants. The data collected was analyzed to determine the relationships between personality traits, technostress, and employee turnover intentions. Findings - The study's results indicate a negative relationship between personality traits and employee turnover intentions. Furthermore, the findings suggest that technostress partially moderates the relationship between some personality traits and turnover intentions. Specifically, technostress does not fully moderate this relationship; its impact varies depending on the specific personality trait. Implications - The study provides valuable insights for managers and Human Resource Specialists about the consequences of technostress and its varying impacts based on different personality traits. This understanding can help in developing targeted strategies to manage technostress and reduce turnover intentions. Originality - This research introduces technostress as a crucial factor in HR literature, highlighting its role in the dynamics between personality traits and employee turnover intentions. The study offers a novel perspective by focusing on a Middle Eastern sample, thus broadening the geographical scope of existing research. Type of Paper - Empirical" |
| Keywords: | Personality Traits, Employee Turnover Intentions, Technostress, information, and communication technologies (ICTs). |
| JEL: | J24 J63 M54 |
| Date: | 2024–09–30 |
| URL: | https://d.repec.org/n?u=RePEc:gtr:gatrjs:jmmr335 |