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on Information and Communication Technologies |
| By: | Diego Battiston; Jordi Blanes i Vidal; Tom Kirchmaier |
| Abstract: | Has technology made face-to-face communication redundant? We investigate using a natural experiment in an organisation where a worker must communicate complex electronic information to a colleague. Productivity is higher when the teammates are (exogenously) in the same room and, inside the room, when their desks are closer together. We establish face-to-face communication as the main mechanism, and rule out alternative channels such as higher effort by co-located workers. The effect is stronger for urgent and complex tasks, for homogeneous workers, and for high pressure conditions. We highlight the opportunity costs of face-to-face communication and their dependence on organisational slack. |
| Keywords: | teamwork, face-to-face communication, distance, organisations |
| JEL: | D23 M11 |
| Date: | 2017–03 |
| URL: | http://d.repec.org/n?u=RePEc:cep:cepdps:dp1473&r=ict |
| By: | Mikhed, Vyacheslav (Federal Reserve Bank of Philadelphia); Vogan, Michael (Federal Reserve Bank of Philadelphia) |
| Abstract: | We use the 2012 South Carolina Department of Revenue data breach as a natural experiment to study how data breaches and news coverage about them affect consumers’ interactions with the credit market and their use of credit. We find that some consumers directly exposed to the breach protected themselves against potential losses from future fraudulent use of stolen information by monitoring their files and freezing access to their credit reports. However, these consumers continued their regular use of existing credit cards and did not switch lenders. The response of consumers exposed to the news about the breach only was negligible. |
| Keywords: | identity theft; fraud alert; data breach; consumer protection; credit report |
| JEL: | C23 D12 G02 G22 |
| Date: | 2017–03–23 |
| URL: | http://d.repec.org/n?u=RePEc:fip:fedpwp:17-6&r=ict |
| By: | Elias Carroni; Luca Ferrari (Dipartimento di Scienze per l'Economia e l'Impresa); Simone Righi |
| Abstract: | We shed new lights on the desirability of privacy invasion by web–masters in online markets. We consider website’s users uncertain about their need for a prod- uct and advertisers being offered banner spaces to show their commercials. The latter are designed as bayesian experiments. We show the emergence of different types of advertisement, ranging from fully informative to cheap talk. However, fully–informative banners are never showed if users can privately and costly acquire information about their state of necessity. As a result, when users’ privacy is vio- lated, they buy products they do not need and that they would not have bought if privacy were protected. |
| Keywords: | Privacy, Bayesian Persuasion, Advertisement, Targeting. |
| JEL: | D21 D80 L10 L51 |
| Date: | 2017 |
| URL: | http://d.repec.org/n?u=RePEc:frz:wpaper:wp2017_09.rdf&r=ict |
| By: | Olga Gouveia; Enestor Dos Santos; Santiago Fernández de Lis; Alejandro Neut; Javier Sebastián |
| Abstract: | Los libros contables distribuidos (distributed ledgers, en inglés) constituyen una tecnología que permite una versión digitalizada del dinero en efectivo al tiempo que potencialmente mantiene sus cuatro características principales: la universalidad, el anonimato, la intercambiabilidad entre pares (P2P) y un valor nominal constante. |
| Keywords: | Banca , Documento de Trabajo , Economía Digital , Global |
| JEL: | E42 E50 E61 G20 O33 |
| Date: | 2017–03 |
| URL: | http://d.repec.org/n?u=RePEc:bbv:wpaper:17/05&r=ict |
| By: | Fu, Jing; Kapiki, Soultana Tania |
| Abstract: | E-tourism and hospitality represents the development of tourism and hospitality to integrate ICT tools and has significantly changed the industry over the last decade. In order to meet the new needs, knowledge service suppliers (i.e. the university) must meet the requirements and social developments of the tourism industry. The quality of e-tourism and hospitality curriculum depends largely on the education quality and its subsequent implementation. The research reveals that higher education is not currently meeting the needs of the industry, especially in the Greater Mekong Sub-region countries. This article focuses on two major problems, which represent a disparity between the knowledge needs of the tourism and hospitality industry and the knowledge provided by curricula in higher education. The authors leverage a knowledge engineering perspective so as to bridge the gap between knowledge demand and supply as related to e-tourism and hospitality curriculum design. |
| Keywords: | E-tourism, knowledge engineering, knowledge management, supply chain management, knowledge supply chain |
| JEL: | L83 M1 O1 |
| Date: | 2016–04–27 |
| URL: | http://d.repec.org/n?u=RePEc:pra:mprapa:77852&r=ict |
| By: | Arthur Grimes (Motu Economic and Public Policy Research); Wilbur Townsend (Motu Economic and Public Policy Research) |
| Abstract: | We estimate the impact of ultra-fast broadband on schools’ academic performance using a difference-in-difference study of a new fibre broadband network. We show that fibre broadband increases primary schools’ passing rates in standardised assessments by roughly one percentage point. Estimates are robust to alternative specifications, such as controlling for time-varying covariates. We find no evidence that gender, ethnic minorities or students enrolled in remote schools benefit disproportionately. However, we find some evidence of a larger benefit within schools that have a greater proportion of students from lower socio-economic backgrounds |
| Keywords: | Fibre broadband, UFB, Education, Difference in difference |
| JEL: | H43 H54 I28 |
| Date: | 2017–04 |
| URL: | http://d.repec.org/n?u=RePEc:mtu:wpaper:17_03&r=ict |
| By: | Sheremeta, Roman; Shields, Timothy |
| Abstract: | We investigate the behavior of information providers (underwriters) and users (investors) in a controlled laboratory experiment where underwriters have incentives to deceive and investors have incentives to avoid deception. Participants play simultaneously as underwriters and investors in one-shot information transmission games. The results of our experiment show a significant proportion of both deceptive and non-deceptive underwriters. Despite the presence of deceptive underwriters, investors are receptive to underwriters’ reports, gleaning information content, albeit overly optimistic. Within our sample, deception by underwriters and reception by investors are the most profitable strategies. Moreover, participants who send deceptive reports to investors, but at the same time are receptive to reports of underwriters, earn the highest payoffs. These results call into question the characterization of duped investors being irrational. |
| Keywords: | experiment, strategic communication, risk, deception, investment advice |
| JEL: | C72 C91 |
| Date: | 2017–03–20 |
| URL: | http://d.repec.org/n?u=RePEc:pra:mprapa:77733&r=ict |