nep-ict New Economics Papers
on Information and Communication Technologies
Issue of 2015‒04‒25
one paper chosen by
Walter Frisch
Universität Wien

  1. Digital Destinations in the Tourist Sector: A Path Model for the Impact of e-Services on Tourist Expenditures in Amsterdam By Bart Neuts; Joao Romao; Peter Nijkamp; Eveline van Leeuwen

  1. By: Bart Neuts (KU Leuven, Belgium); Joao Romao (VU University Amsterdam); Peter Nijkamp (VU University Amsterdam); Eveline van Leeuwen (VU University Amsterdam)
    Abstract: Innovations in information and communication technologies (ICT) in recent decades have had profound implications for tourism services, promotion, or distribution. We apply a Structural Equations Model (SEM) to analyse the relationships between the characteristics of tourists visiting Amsterdam, the importance they attach to different kinds of information contents available on the Internet, and the actual performance of the city as a tourism destination, measured by the expenditures and the duration of stay of the visitors. Findings indicate that the choice of e-services depends on the travel motive, age, education, income, gender, nationality, and length of stay. Furthermore, use of e-forums and virtual tours was found to significantly affect local expenditure.
    Keywords: ICT, Internet, mediatisation, destination, tourism performance
    JEL: C51 M31 L83
    Date: 2013–09–12

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