nep-ict New Economics Papers
on Information and Communication Technologies
Issue of 2013‒10‒02
one paper chosen by
Walter Frisch
University Vienna

  1. Social information system and institutional processes in welfare at local level Gli strumenti di informazione sociale e i processi istituzionali di governance territoriale del settore socio-assistenziale By Marco Accorinti

  1. By: Marco Accorinti
    Abstract: The report focuses on the social information system as a tool for local governancemanagement, starting also from the experience of territorial systems analyzed on the basis of available documentation. The research results have revealed how the design of an information system -first- supports the operations of the basic unit of welfare (i.e. services and social structures), and -second- aid to govern the welfare system at local level. Il rapporto concentra l’attenzione sul sistema informativo sociale come strumento operativogestionale per la governance locale, partendo anche dall’esperienza di sistemi territoriali analizzati sulla base della documentazione disponibile. I risultati di un’analisi documentale svolta hanno fatto emergere come la progettazione di un sistema informativo da una parte supporti le attività operative delle unità di base del welfare (ovvero i servizi e le strutture sociali), e, dall’altra parte, possa essere uno strumento utile per governare l’intero sistema socioassistenziale a livello locale.
    Keywords: Social information system; social assistance; social services; governance Sistema informativo sociale; assistenza; servizi sociali; gestione

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