| By: |
Willems, Anouk;
Willems, Jan;
Hadjasinski, Andrzej (Nyenrode Business Universiteit) |
| Abstract: |
The research report takes the perspective of Information Logistics and
investigates relating concepts like Knowledge Management, Information Systems
and Context Awareness in the context of the healthcare industry. The aim of
Information Logistics is to deliver the right information product, in the
right format, at the right place at the right time for the right people in a
customer demand driven approach. This principle is of high importance in
dynamic organizations like the healthcare industry. Many problems arise in
this industry as a consequence of the present lack of congruous media. This is
caused not only by the parallel usage of both paper-based and digital
documents, but also by the usage of different digital data structure formats
which leads to inconsistencies of the data collected. With multiple data
structures, miscommunications arise easily and negatively affect performance.
Therefore, the principle of Information Logistics is necessary in the
healthcare industry to structure, manage and use information in the right way.
A relating concept of Information Logistics is Knowledge Management as it
discusses the access and use of knowledge and information in organizations.
More specific, Knowledge Management keeps track of know-how in organizations
and enables transparency of knowledge- and information flows. Information
Logistics is present in organizations in memory systems and information
systems. Healthcare organizations use Health- and Hospital Information Systems
to grasp the rapidly changing information elements in and between health
organizations. An important factor has to be taken into account when
discussing Information Logistics, namely context awareness. In order to
deliver relevant information at the right time to its users, systems need to
be aware of the users’ context, which includes the current time, their
location, or the devices they use. |
| Keywords: |
Information Logistics, Knowledge Management, Tacit Knowledge, Explicit Knowledge, Knowledge Logistics, Medical Informatics, Information Systems, Health Information Systems, Context Awareness |
| Date: |
2009 |
| URL: |
http://d.repec.org/n?u=RePEc:dgr:nijrep:2009-04&r=ict |